Just when you thought you knew what health care was all about, a new monkey wrench is thrown at you! This is a true experience, but it will seem like a joke. It isn’t!
After months of feeling like the Doctor that I was seeing was not listening or caring a “tinker’s damn ” about my health, I decided that something had to change. This is my story.
Some time ago, my husband decided to switch to the doctor I was seeing. After his first visit, the doctor transferred him to the nurse practitioner, and he was happy with her care.
I had a stroke and, after my rehabilitation, decided the same nurse practitioner would be a good fit for me, too!
I called the office for an appointment with the nurse practitioner and was told, “You have to call your Insurance Company and formally change and get a new card with her name on it before you call for an appointment. I was a little confused because my husband didn’t have to change his card. But I called my Insurance and had the name change. BTW, my husband did not have to make this change; he was just moved to her by the same doctor who insisted I change, before an appointment could be made.
I called to schedule an appointment and was given a new appointment at 4:20 on a Friday. When we walked up to the office, I remarked to my hubby, “It looks like they are closed. There aren’t very many lights.”
The front office was dimly lit, and when I told the woman at the front desk behind the glass that I had an appointment with the (PA ). I was told I needed to make a new appointment because I was more than 5 minutes late. I looked at the clock on the wall, and I was only 4 minutes late. But it didn’t matter. No appointment! I was turned away, and unless I am wrong, it felt like a punishment.
I have to admit I left in a huff! Without making another appointment and intending to never ever call! And I haven’t!
Here is the problem: I have only one month left on my Insurance with this company, as they do not offer the Advantage Plan. I picked a new company with the Advantage plan, but I still have one month left. I felt like I was left in the wilderness with the wolves howling at my heels!
Today I called my current Insurance Provider, and the person I spoke with was very understanding and helpful. She agreed it looked strange and asked me if I wanted to file a grievance against the Doctor. I thought about it and concluded that since nothing could or would be done, I said no.
I explained that the doctor had stopped refilling my Colostrol medication, and I felt that I should get it filled. But, of course, I needed a new doctor and an appointment to get a prescription.
She then emailed me a list of doctors and practitioners in my neighborhood to pick from. I tried to call one and got a recording. I forgot that this is Sunday! Sunday is my husband’s first day, so it felt like Monday. But I am on the way to getting some help.
If you are close to my age, take good care of yourself, because you are the ONLY one, many times, who really cares. Insurance Companies and Doctors are only doing their job! Some are better than others!
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Tomorrow I plan to put the first chapter of my latest book, which will be published soon. Thanks for visiting, and have a Great Christmas. Hope your Thanksgiving was wonderful, too.